Customers are responsible for entering accurate and up-to-date prescription information when placing an order for prescription contact lenses.

Please make sure that all prescription values, including SPH, CYL, AXIS, and other lens options, are entered correctly before completing your purchase.

Fantasy-Icon does not provide medical advice or prescription services. We recommend regular eye examinations and consultation with your eye care professional before purchasing or wearing contact lenses.

If necessary, we may request additional prescription verification by email. Customers may be asked to provide a copy of their valid contact lens prescription along with their order number.

Please send prescription documents and order inquiries to:
support@fantasy-icon.com

Orders may be delayed, canceled, or refunded if invalid, expired, incomplete, or inaccurate prescription information is provided.

By placing an order, customers acknowledge and accept responsibility for the prescription information submitted during checkout.